Visit the museum

The Museum and Cafe HINIVUU are open from Tuesday to Sunday:

• 10 am to 5 pm (1 November to 31 March)
• 10 am to 6 pm (1 April to 31 October)
• Every Thursday, the museum keeps its doors open until 8pm, and the café until 9pm. 

We’re closed on Mondays and on the following dates: 24, 25 and 31 December and 1 January.

Full-price admission

• Combined Ticket (temporary* & permanent exhibitions) : CHF 15

Reduced-price admission

The following discounted prices apply to young visitors (12–22 years), visitors over the age of 65, people with disabilities, those currently not in employment, and members of the International Red Cross and Red Crescent Movement:

• Combined Ticket (temporary* & permanent exhibitions) : CHF 10

Family discount
One or two adults visiting with up to four children:

• 25% discount on individual ticket prices

Free admission
Admission is free for children under 12, for ICOM, AMS and AMICR members, for press card holders, and for visitors with a Swiss Raiffeisen bank card.

Audioguides

• Per person : 2 CHF

Guided tours

Guided tours are available in French, German, Italian, English, Spanish, and Japanese, and must be booked at least 14 working days in advance.

• Guided tour of the permanent exhibition: CHF 130 (in addition to the admission price; tours last for 60 minutes, max. 30 people per guide)

Requests to cancel or postpone guided tours must be made no later than 7 working days before the tour’s scheduled date.

For more information, please contact our Visitors’ Service from Tuesday to Thursday, from 10 am to 12 noon, on +41 22 748 95 95 or at visit@redcrossmuseum.ch.

Payment methods
We accept cash payments in Swiss francs and in Euros. We also accept the following cards: Diners Club, Eurocard, Maestro, Mastercard, PostCard and Visa. If you’re coming as a group, you’ll need to pay on arrival on the day of your visit.
 

* These prices are valid all year round. Please consult the agenda of our temporary exhibitions on our TO SEE, TO DO page.

Thank you for your interest in our Museum! We look forward to welcoming you – and to making the experience as comfortable and enjoyable as possible.

You can take a self-guided audio tour of our exhibitions or book a guided tour.

You can also make the most of our gardens and public areas, whether you want to work, rest or play. Feel free to bring a picnic!
 

Visiting with family

The Museum is a great place to learn more about humanitarian action past and present together with your loved ones.

If you’re visiting our permanent exhibition, we have two special versions of our audio guide: one for children aged 8–12 years, and another for teenagers (both in French only).

You’ll benefit from our family discount, and you can also book a guided tour. Check out our programme of events and activities for younger visitors on our Events & Workshops page!
 

Exploring Geneva

If you’re looking to make the most of your time in Geneva, our friendly team will be more than happy to point you in the right direction. The Musées de Genève and Visit Geneva websites are also packed with great ideas.
 

Press area

If you’re a journalist, you’ll find our press area here.

The audioguide for the permanent exhibition can be rented for CHF 2 for adults*. It is available in nine languages: Chinese, English, French, German, Italian, Japanese, Russian, Arabic and Spanish.

We also have two special versions for younger visitors: one for children aged 8–12 years, and another for teenagers (both in French only).

*Adults from 23, senior citizens, ICRC / IFRC employees, Raifeissen, Geneva City Pass, STS, Passeport Loisirs, Pro Tourisme or Railaway beneficiaries.

We encourage visitors to use green modes of transport. The Museum is located in Geneva’s international district, close to the ICRC and the United Nations and immediately adjacent to the Appia bus stop. There are also cycling lanes and paths nearby.

On foot

• From Place des Nations, take a peaceful stroll through Parc de l’Ariana (approx. 10 minutes).
• From Petit-Saconnex or Grand-Morillon, head along the vehicle-free Allée David-Morse.
• From the Botanical Garden, exit towards Place des Nations and reach the Parc de l'Ariana (approx. 15 minutes); or exit towards the pond, walk uphill until you reach the Château de Penthes, then head downhill along Avenue de la Paix (approx. 30 minutes).

By bus

• From Geneva Cornavin station, take bus 8 (Palexpo) or 20 (Valavran) or 60 or 61 express (towards Gex-L’Aiglette) and get off at the Appia stop. The 61 operates at peak times from Monday to Friday only.
• From Geneva Airport, take bus 5 (towards Thônex-Vallard), get off at the Le Pommier stop, then take bus 22 (towards Jardin Botanique) and get off at the Appia stop.

By bike
Take the cycling path along Avenue de la Paix and leave your bike in the parking facility by the Museum entrance.

By car

• From the centre of Geneva, follow signs for “Palais des Nations (ONU)”.
• From the A1 motorway, take the Grand-Saconnex exit and head towards Geneva.

We recommend you leave your vehicle in the nearest car park, which is located at Place des Nations (approx. 10 minutes away on foot).

If you hold a disabled parking permit, we have one dedicated space in the service car park on Avenue Appia.

The cloakroom is located near the reception on the ground floor of the Museum.

The largest lockers are 56 cm high, 45 cm wide and 52 cm deep. Unfortunately, we’re unable to accommodate bags that exceed these dimensions at this time.