Accessibility
The International Red Cross and Red Crescent Museum offers a number of free services.
These services help all visitors access our exhibitions.
It is important for our Museum to be open and accessible to everyone.
The team has been trained to support people with developmental disabilities.
Your opinions are important.
You can share them with us.
They will help us to do better.
Visitors with reduced mobility
The museum has one parking space for visitors with reduced mobility.
It is located in the staff car park on Avenue Appia.
- the reception area and toilets
- the café and gardens
- the workshop and conference rooms
- the exhibition areas (via a lift)
- pick up a map of the Museum
- borrow a wheelchair (two available)
- borrow folding stools
Visitors with visual impairments
For blind and partially sighted visitors, we offer a special tour of our permanent exhibition.
This is known as an audio-described tour.
The tour lasts for 90 minutes.
It is narrated by an audio guide.
It describes the spaces and exhibits. It also includes personal accounts.
You can ask about this special tour at reception.
This service helps blind and partially sighted visitors access our exhibitions.
Image whisperers are volunteers.
They describe the things that blind and partially sighted visitors cannot see.
They provide information about the exhibits.
This service is only available in French. You can contact j.chereau@redcrossmuseum.ch
Visitors with hearing impairments
We have a hearing loop system for visitors with hearing impairments.
To use this system, switch your hearing aid to the “T” position.
This will help you hear better during your visit.
You can ask about this service at reception.
Visitors with cognitive and learning impairments
These tours are provided by a specially trained guide; reduced admission prices apply.
You can act and react however you wish during a Relax tour.
For example, you can:
- laugh or talk loudly
- ask questions.
During a Relax tour, the guide will adjust to your needs.
For example, the guide can:
- take breaks.
- speak more slowly
The International Red Cross and Red Crescent Museum provides sensory bags.
These bags help people with specific needs.
They allow you to explore the exhibitions in peace and at your own pace.
You can pick one up at reception.
Anyone can ask for one, such as:
- People with attention deficits
- People bothered by noise
- People with autism
- Anxious children and adults
What does a sensory bag contain?
A sensory bag is a tote bag that is easy to carry. It contains:
- noise-cancelling headphones (child size)
- noise-cancelling headphones (adult size)
- a stress ball
- emotion cards to help you understand and express your feelings
- a map of the exhibition showing sensitive areas and quiet areas
- a notebook with tear-off sheets and a pencil.
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©Zoé Aubry 
